Calm Refund Policy
We gladly accept returns and exchanges
Contact me within: 24 Hours of delivery
Ship items back within: 48 Hours days of delivery
We don't accept cancellations:
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Intimate items (for health/hygiene reasons)
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value and an addition of 20% RESTOCKING FEE!
"QOS" reserves the sole discretion to kindly update it's refund policy from time to time, to ensure the most proficient e-commercial balance. Forevermore, thank you for understanding the seriousness of this matter, & may you be pleased regardless of your resolution.
XOXO
QOS Brand Team