No Information Sharing

Privacy Policy - No Information Sharing

Effective Date: October 30, 2025
Last Updated: October 30, 2025

At QOS Brand (hotwifestore.com), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

1. INFORMATION WE DO NOT SHARE OR SELL

We DO NOT:

  • ❌ Sell your personal information to third parties
  • ❌ Share your data with marketing companies
  • ❌ Rent or lease your information to anyone
  • ❌ Disclose your purchase history to others
  • ❌ Share your browsing behavior with advertisers

Your privacy is protected. We will never monetize your personal data.

2. INFORMATION WE COLLECT

Order Information:

When you make a purchase, we collect:

  • Name and billing address
  • Shipping address
  • Email address
  • Phone number (optional)
  • Payment information (processed securely through our payment processor)

Device Information:

We automatically collect certain information when you visit our site:

  • IP address
  • Browser type and version
  • Device type (mobile, desktop, tablet)
  • Operating system
  • Referring website
  • Pages viewed and time spent on site
  • Cookies and similar tracking technologies

Shopping Behavior:

  • Products viewed
  • Items added to cart
  • Search queries
  • Purchase history

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • ✓ Fulfill Orders - Process payments, arrange shipping, provide invoices and confirmations
  • ✓ Communicate with You - Respond to inquiries, provide customer support, send order updates
  • ✓ Prevent Fraud - Screen orders for potential risk or fraudulent activity
  • ✓ Improve Our Store - Analyze shopping behavior to enhance user experience
  • ✓ Marketing - Send promotional emails (only with your consent; you can opt-out anytime)
  • ✓ Legal Compliance - Comply with applicable laws and regulations

4. THIRD-PARTY SERVICE PROVIDERS

We share your information only with trusted service providers who help us operate our business. These parties are contractually obligated to keep your information confidential:

Shopify (E-commerce Platform):

Payment Processors:

  • Process credit card and payment transactions securely
  • PCI-DSS compliant
  • We never store complete credit card information

Shipping Carriers:

  • USPS, UPS, FedEx, DHL
  • Receive only shipping address and package details
  • Required to deliver your orders

Email Service Providers:

  • Send order confirmations and shipping notifications
  • Deliver marketing emails (if you've opted in)

5. DISCREET & CONFIDENTIAL SHIPPING

We understand the sensitive nature of our products and respect your privacy:

  • ✓ Plain Packaging - All orders ship in unmarked boxes/envelopes
  • ✓ No Product References - No mention of QOS Brand or product names on exterior packaging
  • ✓ Discreet Sender Name - Generic return address with no lifestyle references
  • ✓ Confidential Billing - Credit card statements show a discreet merchant name

6. DATA SECURITY

We implement industry-standard security measures to protect your personal information:

  • ✓ SSL Encryption - All data transmitted is encrypted using 256-bit SSL
  • ✓ PCI Compliance - Payment processing meets PCI-DSS standards
  • ✓ Secure Servers - Data stored on secure, encrypted servers
  • ✓ Limited Access - Only authorized personnel can access customer data
  • ✓ Regular Security Audits - Ongoing monitoring and updates
  • ✓ Secure Passwords - Customer accounts protected with encrypted passwords

Note: While we use reasonable security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. YOUR PRIVACY RIGHTS

You have the following rights regarding your personal information:

Right to Access:

  • Request a copy of the personal data we hold about you

Right to Correction:

  • Update or correct inaccurate information

Right to Deletion:

  • Request deletion of your personal information (subject to legal retention requirements)

Right to Opt-Out:

  • Unsubscribe from marketing emails at any time
  • Opt-out of data collection for targeted advertising

Right to Data Portability:

  • Request your data in a portable format

To exercise these rights, contact us at: Alternative.Intentions2016@gmail.com

8. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart
  • Understand how you use our website
  • Improve site performance and user experience
  • Provide targeted advertising (with your consent)

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

9. DO NOT TRACK SIGNALS

Some browsers have a "Do Not Track" feature. Currently, we do not respond to Do Not Track signals. You can opt-out of targeted advertising through your browser settings or by contacting us.

10. INTERNATIONAL CUSTOMERS

If you are accessing our site from outside the United States:

  • Your information may be transferred to and processed in the United States
  • By using our site, you consent to this transfer
  • We comply with applicable international privacy laws

11. CHILDREN'S PRIVACY

Our website and products are intended for adults 18 years and older. We do not knowingly collect information from children under 18. If we discover we have collected information from a minor, we will delete it immediately.

12. DATA RETENTION

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations (tax, accounting, fraud prevention)
  • Resolve disputes and enforce agreements

Typically, we retain order information for 7 years for tax and legal compliance.

13. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to deletion of personal information
  • Right to non-discrimination for exercising your rights

We DO NOT sell personal information.

14. EUROPEAN PRIVACY RIGHTS (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

  • Post the updated policy on this page
  • Update the "Last Updated" date at the top
  • Notify you of material changes via email (if applicable)

We encourage you to review this policy periodically.

16. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

QOS Brand
Email: Alternative.Intentions2016@gmail.com
Subject Line: Privacy Inquiry - [Your Request]

We will respond to all privacy inquiries within 30 days.

17. CONSENT

By using our website and making purchases, you consent to this Privacy Policy and our collection, use, and disclosure of your information as described herein.

Your privacy and trust are important to us. We are committed to protecting your personal information.

QOS Brand - Est. 2008 - The World's First Official Queen of Spades Lifestyle Fashion Brand